Burns Family Insurance Agency Logo

Client Support Services

Insurance Solutions We are here to provide you with the highest level of customer service to ensure your needs are handled correctly and quickly. Our online support center and our customer service representatives are here to help you through any changes you may need in your policy..

If it is after business hours, please call the company on your policy or visit our Payment & Claim Center. Your policy will include a 24-hour claim reporting number and these numbers are also listed on our Payment & Claim Center page. Prior to calling, please have your policy number available for the claims adjuster. You can also call us at 317-377-1100 to report a claim.

Please keep in mind that coverage cannot be bound by email, voice, or fax. Coverage will only be bound with written notification from our office. We are here to help you if you happen to experience a loss.

Below are forms that we have provided to save you time when submitting any customer service request.



Google Plus Facebook Twitter LinkedIn Yelp* You Tube Channel* Google Places Blog RSS Feed

Burns Family Insurance Agency
1433 N Meridian St
Indianapolis, IN 46202
Phone: 317-377-1100
Get Map
Email Us


Trusted Choice
Blog
The Burns Agency strives for professionalism during each interaction with our customers; setting the "Gold Standard of Insurance." Share your experiences by clicking and submitting a form or send your feedback directly to quotes@insurewithburns.com